Bit Weavers / Products / IntelliCare
The clinical world, connected
More connected care.
Less in the way.
From the first patient registration to the final payment. Give your clinical teams a shared picture of the patient, the treatment, and what happens next.
Why IntelliCare
Real-time insight into your hospital
When a hospital gets big, managing it becomes a cumbersome task. Knowing how the hospital is performing in real time makes a huge difference for the business. IntelliCare gives this very critical insight to your health facility with a simple and user friendly design that makes complicated tasks look very easy.
Immediately after IntelliCare is deployed, tasks like these become as simple as clicking a single button:
- Quickly searching for specific information about a patient
- Collaborating with various units
- Processing and timely submitting investigation results
- Collecting payments
- Working with insurance and credit companies
- Tracking trends: new and revisiting patients, high performing units and doctors, stagnating units
- Revenue monitoring
- Inventory management, such as medication stock monitoring
- Integrating with different medical equipment
The resulting boost in performance and the resources spared let hospitals focus purely on providing better health care. And a happy patient will always come back!
Proven in Ethiopian hospitals
Since its first deployment IntelliCare has been a great success. It covers almost all aspects of a typical middle to large hospital's activities. It is tailor made from scratch to conform to the country's health care industry, it can fit any health business scenario and it can make any hospital totally paperless.
It solved some of the critical problems that were sources of inefficiency and sluggish performance in hospitals. The product has been running reliably for years at Hallelujah General Hospital, a truly paperless modern hospital to date.
The system has processed tens of thousands of patients and managed millions of Birr of transactions with outstanding accuracy. In 2017 it was deployed in Negele Arsi General Hospital and Medical College (NAGHMC).
Built for the work
Clinical work. Connected from end to end.
Every area fits into the bigger picture.
Patient management
Every visit starts with one patient record.
Register patients, assign a patient ID, and maintain demographic and contact information. Connect patients with the organizations or insurers responsible for their bills.
Clinical orders & EMR
Keep clinical information with the patient.
Manage the electronic medical record and orders for laboratory tests, imaging, procedures and prescriptions. Bring the work of reception, doctors and clinical units into the same workflow.
Investigations & results
From an order to an accessible result.
Support investigation processing and results across hospital units. Laboratories record the tests performed and the supplies consumed as part of the clinical workflow.
Pharmacy
Connect prescriptions and dispensing.
Record drugs dispensed and what was consumed. Connected stock movements pass to WeaversERP for inventory, batch and expiry management.
Cashier & payments
A clear record for every counter and shift.
Open a register shift, receive cash, card or eBirr, and close the cashier session. Patient bills and payments connect to the corresponding records in WeaversERP.
Organizations & insurance
Know who received care and who pays.
Associate care with patients, employers and insurers. Patient and organization information passes to WeaversERP, where receivables, aging and accounting are managed.
Follow the patient
One visit. Many connected moments.
Registration, clinical records, investigations, pharmacy and payment. IntelliCare connects the work that happens on the hospital floor.
- One patient record
- Connected clinical workflows
- A shared picture of care
More of the hospital floor
Built for the way hospitals work
IntelliCare covers almost all aspects of a typical middle to large hospital.
Ministry of Health compliant patient chart
The standard paper patient chart is converted into a beautiful and easy to use electronic version. The items in the chart are listed chronologically, with an option to filter specific types of information.
It is a “smart” chart that tells simple notes apart from complex items such as orders (e.g. an X-Ray order). For complex items many important things happen behind the scenes: for an X-Ray order, a payment is issued and sent to a cashier, and the order is automatically sent to the X-Ray unit once the payment is collected.
The chart is kept as a permanent record of the patient. Whenever a patient requests their record, it can be exported to a PDF.
Lab machine integration
IntelliCare can talk to lab machines. To speed up treatment, lower Turn Around Time (TAT) and avoid transcription errors, we have implemented a protocol that communicates with different laboratory devices.
Our client application receives completed investigation results and feeds them into the system automatically. The results are available to the physician immediately, and the messaging platform notifies everyone concerned.
Barcode assisted patient tracking
Barcode scanners are used to identify the patient. Patients can come at any time, and the unique barcode printed on their card is scanned to fetch their account. It speeds up reception and creates a pleasing customer experience.
It is also used to verify the authenticity of every service a patient paid for, through a printed code on their electronic and/or printed receipts.
Extensive reporting
Trends, revenue monitoring, and overall and unit (department) specific performance reports are available on demand.
The reports present an accurate picture of the hospital's performance and help management make timely decisions. For example, some units might be under stress due to a large number of patients; this information can be used to allocate more resources where necessary.
Insight into revenue is used to optimise cost and maximise profitability by finding the sources of revenue leaks. Some units might be very costly to run while performing poorly, and identifying weak links can make a difference.
IntelliCare's extensive reporting also helps to identify fast moving drugs, frequently applied procedures, investigation orders and more.
Complex pricing scheme
Different patients have different payment plans: cash, premium, discount, foreigners, credit and insured patients, and more. Insurance companies come up with very complex cover schemes; for example, U.S. State covers 80% of an outpatient medical cost, 50% for dental procedures but 100% for inpatients, and only 80% of drug cost but 100% for emergency drugs. Such schemes are easily configured in IntelliCare, relieving the finance team of a tedious and error prone task.
Medical inventory
Hospitals invest a lot of money in medical drugs, and it is a main source of revenue leaks. Units cannot dispense items before the items are allocated to them: the pharmacy is allocated items from a central warehouse, and a journal is created for every movement. At each sale, a detailed record of the item transaction is logged, which greatly enhances the transparency and visibility of medical inventory.
Ministry of Health (MOH) monthly report
IntelliCare prepares the mandatory MOH reports (tally sheets) on demand.
Commissions
Some health institutions pay doctors commissions based on performance, which requires tracking each task a physician completes every day of every month. Since IntelliCare logs every activity of physicians, it calculates the necessary commissions accurately in a few seconds.
The connected workflow
Every step carries the information forward.
- 01Registration
- 02Consultation
- 03Investigation
- 04Results
- 05Pharmacy
- 06Payment
- 07Follow-up
A few useful answers
Let’s make the details clear.
Patient records, invoices, payments, cashier sessions and stock events pass through a message queue. IntelliCare owns the patient and the price; WeaversERP manages the financial and inventory consequences.
IntelliCare is the clinical and hospital-floor system. Accounting, purchasing, departmental profitability, HR and payroll are handled by WeaversERP.
Yes. The starting point is your departments, existing data, infrastructure and working practices. Bit Weavers can review those requirements with your team and define a deployment scope and timeline.
Interested in IntelliCare?
Bring IntelliCare to your hospital.
Tell us about your hospital and we will get back to you. Write to contact@thebitweavers.com or call +251-912417511.